PROGRAM REGISTRATION PROCEDURES AND POLICY GUIDELINES
How To Register
Unless otherwise noted, advanced registration with payment in full is required for all programs. Please register early: programs fill up quickly. If registering for a class and less than one week remains before the program date, please call to confirm space availability. If you are not a Landis Arboretum member, you may join when you register, make your membership donation at the level you prefer, and take advantage of program discounts for members.
Three Easy Ways To Register!
Three Easy Ways To Register!
- Online, right here on this site, using PayPal.
- By Telephone: Call Landis at 518-875-6935. Our staff will be happy to complete your registration using MasterCard or VISA. Have your course and credit card information ready.
- In person: Come to Landis. Please call ahead to make sure the office is open. The office telephone number is: 518-875-6935. Note: registering in person should be done prior to the program start date to ensure space availability. In the case of extreme weather conditions, please visit our Facebook page for updates.
Confirmation Information
Written confirmation will be sent ONLY if you specifically request it when you register . You will be notified if you DO NOT get into a program because of restrictions on class size. You will also be notified if your name has been placed on a waiting list. Please read all future correspondence carefully; it may contain information pertinent to your program selection, such as what to bring or wear, directions to a location, etc.
Filled Programs / Waitlists
Most programs have minimum and maximum enrollments. Some programs have waiting lists. If the program of your choice is full, you will be placed on a wait list for the next scheduled date for that program. If you do not wish to remain on the waiting list, notify Landis and a refund will be issued. We notify registrants at least 24 hours in advance of the program only if space becomes available; if you are unsure, call the Arboretum at 518-875-6935. If space does not open up, you will receive a full refund within three weeks of the program date.
Cancellation / refunds
Program fees can not be refunded for any cancellation less than 7 days prior to the program. If you no longer plan to attend a workshop for which you are registered, you MUST notify Landis at least one week prior to the first class in order to receive a refund. Landis reserves the right to change programs, schedules, and instructors, or to cancel programs due to low enrollment, and will contact you if such a change is necessary. A full refund will be processed if a program is cancelled. Refunds require approximately three weeks for processing.
Inclement weather
Most programs are held rain or shine; please dress accordingly. If a program is cancelled as a result of extreme weather conditions, an attempt will be made to notify participants and full refunds will be issued. For questions about the status of a program, please call the Arboretum 518-875-6935. For programs that list a rain date, we recommend that you hold the alternate date open. Refunds will not be issued if the class is switched to an alternate rain date noted in the original posting and you are not able to attend.
Note that Public Star Parties are not held if the skies are mostly cloudy. If you have used our on-line registration (found with the activity description) for these free programs, you will be contacted if we must cancel. You can also call Alan French of the Albany Area Amateur Astronomers at 518-374-8460 if you are unsure.
Note that Public Star Parties are not held if the skies are mostly cloudy. If you have used our on-line registration (found with the activity description) for these free programs, you will be contacted if we must cancel. You can also call Alan French of the Albany Area Amateur Astronomers at 518-374-8460 if you are unsure.
Additional questions?
For all questions about registration policies or about the program of your choice, contact the Landis Arboretum at 518-875-6935, Fax to 518-875-6394, or email: [email protected]
Please Note: As a 501 (c) (3), non-profit corporation, the Arboretum depends heavily on grants, fundraising events, and donations. No one, however, is ever excluded from participating in the Arboretum’s family fun events for lack of funds. Families and individuals who cannot pay the recommended donation of $5/person to visit Landis are asked to contribute what they can, enjoy the beauty and excitement of the Landis Arboretum, and tell their friends about the joys of Landis, gem of the Schoharie Valley!
Please Note: As a 501 (c) (3), non-profit corporation, the Arboretum depends heavily on grants, fundraising events, and donations. No one, however, is ever excluded from participating in the Arboretum’s family fun events for lack of funds. Families and individuals who cannot pay the recommended donation of $5/person to visit Landis are asked to contribute what they can, enjoy the beauty and excitement of the Landis Arboretum, and tell their friends about the joys of Landis, gem of the Schoharie Valley!